Questions and answers
The questions that do not belong to any single service: small jobs, what the company does not do, how far it travels, and what to send first.
Before you call
- Do you take small jobs?
Yes. Devin lists drywall repair and paint as the work people ask for most, and the company’s own Facebook posts advertise openings for “the little jobs that keep getting pushed”: hanging things, wall patches, paint touch-ups, fixtures and furniture assembly. Call (603) 722-3344 with what you have.
- Do you do foundations or concrete?
No. Foundation work and pouring concrete pads are the two things Devin rules out. Foundations involve certifications and training his crew does not hold, and concrete pads need equipment the company does not own. Framing on top of a finished foundation is on the list.
- How far will you travel?
Manchester is the base. Devin’s own description of the radius is “I would service anywhere from southern Maine to Massachusetts,” and the towns he names first are Newton, Londonderry, Hudson and Manchester. The service area page has the full list. For a job at the edge of it, ask when you call.
- Can I send photos instead of booking a visit first?
That is how the company asks people to start. From its own posts: “Message us a photo — we’ll get you a number.” Photos will not answer everything, especially with water damage or anything behind a wall, but they make the first conversation far more useful for both sides.
- Do you work in winter?
Winter roof snow removal and ice-dam clearing are on the service list, along with emergency repairs. Interior work such as flooring, tile, drywall and paint is not tied to the weather. Exterior jobs like siding and roofing depend on conditions, so ask about timing when you call.
- Are you insured?
This site does not state an insurance carrier yet because Devin has not supplied the certificate for it. Ask for a certificate of insurance before any contractor starts work on your house. It is a normal request and a good contractor will send one without fuss.
- Who pulls the permit?
In Manchester, the city’s Building Division reviews plans, issues permits and inspects the work. Whether a job needs one depends on what it is, so settle two things at the quote stage: does this job need a permit, and whose name goes on it. Get the answer in writing, whoever you hire.
- What happens if something turns up behind a wall?
In older houses it often does: old wiring, a rotted sill, water damage under a floor. The sensible way to handle it is to stop, show the homeowner, and agree the change in writing before carrying on. Ask any contractor how they handle a surprise before the job starts, not halfway through it.
- What should I do before the crew arrives?
Clear the room, or at least the path to it. Take down pictures and anything fragile on shared walls, since hammering carries. Keep pets and children out of the work area. And have a plan for the bathroom or kitchen if that is the room being worked on, because the first few days are usually the messiest.
- Do you have reviews?
Not yet on Google or Facebook, and this site will not show invented ones. If you have hired Crimson Maple before, a short review on the company’s Facebook page helps the next homeowner more than anything written here.
Questions about a particular kind of work are answered on that service’s own page, starting from the services list. The longer explanations, such as permits and lead paint, are in the guides.
Where to check this yourself
Manchester, NH
Tell us what the house needs
Call and describe the job. If it is on the service list, ask how it would go. Foundation work and concrete pads are not on it.